Before Shipment:

• If you wish to cancel your order before it has been shipped, please contact our customer service team immediately.
• You can reach us via email at hello@attunecollections.com or by phone at +91 6362657880.
• Please provide your order number and reason for cancellation.
• If the order is not sent for printing till then order can be cancelled.

After Shipment:

• If your order has already been shipped, we are unable to cancel it. In this case, you will need to follow our return policy once you receive the order.

Cancellation Fees

• No Cancellation Fee: Orders canceled before they are processed, will not incur any cancellation fees.
• Restocking Fee: If your order has already been processed for shipment and you still wish to cancel, a restocking fee of 50% may apply.

Refunds

• Refund Processing: Once your cancellation request is approved, we will process your refund. Refunds will be issued to the original payment method.
• Processing Time: Please allow 3-4 days for the refund to appear in your account.

Non-Cancelable Items

• Custom Orders: Custom orders cannot be canceled once the production process has begun.
• Sale Items: Items purchased on sale or with a discount are non-cancelable and non-refundable.