Before Shipment:

• If you wish to cancel your order before it has been shipped, please contact our customer service team immediately.
• You can reach us via email at [Your Email Address] or by phone at [Your Phone Number].
• Please provide your order number and reason for cancellation.

After Shipment:

• If your order has already been shipped, we are unable to cancel it. In this case, you will need to follow our return policy once you receive the order.

Cancellation Fees

• No Cancellation Fee: Orders canceled before they are processed for shipment will not incur any cancellation fees.
• Restocking Fee: If your order has already been processed for shipment and you still wish to cancel, a restocking fee of [Your Restocking Fee] may apply.

Refunds

• Refund Processing: Once your cancellation request is approved, we will process your refund. Refunds will be issued to the original payment method.
• Processing Time: Please allow [Your Refund Processing Time] days for the refund to appear in your account.

Non-Cancelable Items

• Custom Orders: Custom orders cannot be canceled once the production process has begun.
• Sale Items: Items purchased on sale or with a discount are non-cancelable and non-refundable.